- Gather Every Bill, EOB, and Payment Record1 hour
Pick a review window: one year of dates of service, or every bill from a single episode of care such as a hospital stay or surgery. Log in to your insurer's member portal and the provider's patient portal, and pull your mail, to collect every document in the window. You need the itemized bill for each date of service, the matching explanation of benefits (EOB), payment receipts or card statements, and your insurance card. Keep bills and EOBs separate — the audit compares them line by line.
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