Draft a client service contract that actually protects you

Define the full scope of work and deliverables
30 min
This step produces a master list of every concrete output you will deliver — named, formatted, and counted.
The list becomes the scope-of-work section of the contract verbatim. Getting this right prevents the “I thought that was included” dispute later.
Write each deliverable as an output, not an activity:

✅ “One 12-page brand guidelines PDF (InDesign source files included)”

❌ “Work on brand guidelines.”
Keep the finished list as your source of truth. You will paste it directly into the scope-of-work clause in Phase 2.
If the list is longer than one page, save it as a separate attachment (Exhibit A) — the contract body stays clean and the exhibit can be updated without re-signing the whole agreement.
- Open a document (Google Doc, Word, or shared spreadsheet) and title it “Scope of Work — [Project Name]”.
- List each deliverable as an output — named, formatted, and counted.
- For each deliverable, specify the format (PDF, Figma file, working website) and the delivery medium (email attachment, shared Google Drive folder, Git repo).
- Record any constraints — e.g., max 1,000 words, or client must approve wireframes before design.
- Group deliverables by phase if the project has natural stages: Discovery, Design, Development, Launch.
- Below the list, write a separate “Out of Scope” section — e.g., “Content writing, stock photography licensing, ongoing maintenance beyond the warranty period.”

0/3 done

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