- Interview ten households about their last claim4 hours
Recruit ten households — a mix of homeowners and renters, at least five of them people who are not close friends — and book 20–30 minutes each, in person, by phone, or on video. Ask every person the same four questions, in the same order:
- After your last insurance claim, move, or renewal, did you have to document what you own?
- How long did that take, and did you finish it or postpone it?
- Did you hire anyone, or consider paying someone, to do it?
- If a trusted local person delivered a complete photo-and-list inventory of your home for a fixed price, what would you pay for it?
Record each answer verbatim, plus the amount named and a clear yes or no on “would pay”. Do not sell and do not explain the service yet — this is research, not a pitch.
0/4 done
