Find out who would pay you to fix a bill
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- Pin down the service you may legally sell2 hours
This step draws the legal boundary of what you may sell, before you spend a cent. The service is patient-side help with denied claims, billing errors and overcharges. Three fences define it: you work for the patient, never the provider; you charge a flat fee or an hourly rate — contingency fees are restricted in most states and are only ever legal for ERISA appeals where your state permits them; and you never promise savings or a specific outcome.
Run these checks and record the date of each:
- Find your state's insurance department in the NAIC directory and look for rules on patient or billing advocates: registration, licensing, contingency fees, record retention.
- Read the FTC's advertising and marketing guidance and note which claims would be deceptive for a service like yours.
- Write the one-page scope statement: the service, the excluded work (provider-side billing, coding, legal representation), the fee structures your state allows, and the claims you will not make.
- Date the page — the rules change, and the date is what makes the check real.
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